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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Hicks

May 12, 2026

5  out of  5
rating by Linda Hicks
"Very professional, courteous and fast"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Carl Beitelshees

May 2, 2026

5  out of  5
rating by Carl Beitelshees
"Isabelle Ryan took the initiative to suggest a way I could save money on insurance and prepared all the necessary paperwork so the the change went very smoothly"
We responded:
"Thank you for the amazing review, Carl! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Martin Bernal

April 23, 2026

5  out of  5
rating by Martin Bernal
"Isabelle did amazing job to get me the prefect coverage at very reasonable and affordable price."
We responded:
"Hello Martin, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! Sincerely, Matt"
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Frank Metzker

April 23, 2026

5  out of  5
rating by Frank Metzker
"Adding a boat to my insurance was a breeze with Isabel. She made everything easy."
We responded:
"Thank you for the amazing review, Frank! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Robert V Putnam

December 28, 2025

5  out of  5
rating by Robert V Putnam
"Needed paperwork sent to NC DMV and they took care of it the same day."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Sheryl Ann-Morton “Sherry” Caldwell

December 27, 2025

5  out of  5
rating by Sheryl Ann-Morton “Sherry” Caldwell
"I was helping my mother switch insurance from GA to NC. Matt was very nice to work with. It did not take him long to transfer everything and get her all set uo."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Karen Merrill

October 5, 2025

5  out of  5
rating by Karen Merrill
"Excellent service with Isabelle at State Farm. My questions were always answered & without delay."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Victor Cegielski

September 11, 2025

5  out of  5
rating by Victor Cegielski
"Been with Matt 13 yrs and he does a GREAT job taking care of our insurance needs, we highly recommend him😇"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Kristin Jordan

September 4, 2025

5  out of  5
rating by Kristin Jordan
"Isabelle was incredibly knowledgeable, helpful, patient & kind in guiding me through obtaining insurance for my new home from out of state. Anyone needing insurance would benefit from her guidance."
We responded:
"Thank you for the feedback Kristin. We look forward to helping you and we appreciate your business! "
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Bonnie Brittain

August 26, 2025

5  out of  5
rating by Bonnie Brittain
"Very helpful purchasing auto insurance since I am new to North Carolina. She asked me questions, answered my questions. Very thorough. 👍"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Isbell

August 26, 2025

5  out of  5
rating by John Isbell
"Isabelle was very professional in setting up our home and auto policies. She contacted our State Farm agent in Florida in order to facilitate the insurance transfer to North Carolina."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Fatou Diedhiou

June 10, 2025

5  out of  5
rating by Fatou Diedhiou
"isabelle ryan was SO nice and helpful! definitely has a good tone and voice for customer service and was patient with me! i just wanted to write this because she made insurance easy for me :)"
We responded:
"Thank you for the review! Great to hear!! "
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Gail Horner

December 14, 2024

5  out of  5
rating by Gail Horner
"Excellent handling of homeowners claim. Personal and professional."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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joseph pollack

September 21, 2024

5  out of  5
rating by joseph pollack
"As i retired attorney and senior corporate executive, i trust and rely on Mat Gambel insurance for all my insurance needs and he has never given me less than his all or let me down."
We responded:
"Thank you for the 5 star review! We love hearing the feedback and appreciate your business! "
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Anthony Critelli

February 3, 2024

5  out of  5
rating by Anthony Critelli
"Ive recently switched insurance companies and did not realize that customer service was still a thing in the insurance industry. That was until I met Matt and his team.Exellent sevice,great rate,and I can actually speak to one of them when I call."
We responded:
"Thank you Anthony. We appreciate the review and allowing us to be your insurance agency!"
Profile photo of Concheta Walls

Concheta Walls

February 2, 2024

5  out of  5
rating by Concheta Walls
"They are amazing and very informative. They give you all your options and help you pick what is best for you. Definitely recommend."
We responded:
"We appreciate your feedback and thank you for recommending us!! "
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Roger Rexroad

January 20, 2024

1  out of  5
rating by Roger Rexroad
"Don't let someone crash into you and it not be your fault. They WILL cancel your insurance on every car you have and have them repossessed. Go to Nationwide. Waste of time and money."
We responded:
"Thank you for insuring with our agency. The insurance company's underwriting department considers many factors when deciding coverage eligibility and accidents are included. As your agency, we do file appeals for clients and ask underwriting to reconsider but ultimately it's up to them. Neither our agency or the insurance company repossess cars. Thank you again for insuring with our agency and please call me if you would like to discuss further. "
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Cherish Cyr

November 1, 2022

5  out of  5
rating by Cherish Cyr
"We have been using Matt as our insurance agent for many years now! He helps us out with Everything from personal to business accounts! Super helpful and he very nice team."
We responded:
"Thanks so much Cherish. We appreciate you and that wonderful feedback."
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Charlie Mayes

October 25, 2022

5  out of  5
rating by Charlie Mayes
"I've been a State Farm customer since I was 17 seventeen years old, and will continue to be because of people like Matt and his team. Aside from fair rates and very efficient handling of our business, Matt has given us a level of customer service that you just don't see these days. DO NOT hesitate on these guys if you're looking for insurance in the area."
We responded:
"Thank you Charlie for the feedback. We appreciate you and enjoy working with you!!"
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Dale Shelton

February 26, 2021

5  out of  5
rating by Dale Shelton
"Brooke provided my wife and I with fast, courteous service while providing us with a comprehensive policy that perfectly meets our needs. Thanks Brooke."
We responded:
"Dale, Thank you. I'm glad to hear you had a good experience. Thanks again!"
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Shelly Krill

February 21, 2021

5  out of  5
rating by Shelly Krill
"Michelle Murdock at Matt Gambrell's (State Farm) office is a God send. Whatever I am facing in life whether it be car insurance, an accident, first time home owner insurance... she has always been ready to patiently, kindly, promptly answer any questions/concerns I have. My insurance experience is better because of her. Thank you, Michelle!"
We responded:
"Shelly, Thanks so much for taking the time to let us know how we're doing. We appreciate your business!"
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John Strickland

February 1, 2021

5  out of  5
rating by John Strickland
"Brooke and the agency take excellent care of me and all my insurance needs...prompt, professional, thorough and responsive!"
We responded:
"Thank you John. We appreciate your business and letting us know how we're doing."
Profile photo of Jeff Chorlog

Jeff Chorlog

January 1, 2021

5  out of  5
rating by Jeff Chorlog
"I was looking for homeowners insurance on a newly purchased property. Both Matt and Brooke were completely professional and responsive in providing me the best price for the coverage I needed."
We responded:
"Jeff, Thanks so much for the feedback and allowing us to serve your insurance needs!"
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Kristen Thompson

November 8, 2020

5  out of  5
rating by Kristen Thompson
"Great experience! Thanks"
We responded:
"Kristen, thank you for the review. We appreciate you!!"
Profile photo of Lynn Wiescholek

Lynn Wiescholek

November 5, 2020

5  out of  5
rating by Lynn Wiescholek
"Prompt, courteous service. Much appreciated."
We responded:
"Thanks so much for your feedback and business! We're happy to serve your insurance needs."