Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victor Cegielski

Victor Cegielski

September 11, 2025

5  out of  5
rating by Victor Cegielski
"Been with Matt 13 yrs and he does a GREAT job taking care of our insurance needs, we highly recommend him😇"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Kristin Jordan

Kristin Jordan

September 4, 2025

5  out of  5
rating by Kristin Jordan
"Isabelle was incredibly knowledgeable, helpful, patient & kind in guiding me through obtaining insurance for my new home from out of state. Anyone needing insurance would benefit from her guidance."
We responded:
"Thank you for the feedback Kristin. We look forward to helping you and we appreciate your business! "
Profile photo of Bonnie Brittain

Bonnie Brittain

August 26, 2025

5  out of  5
rating by Bonnie Brittain
"Very helpful purchasing auto insurance since I am new to North Carolina. She asked me questions, answered my questions. Very thorough. 👍"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of John Isbell

John Isbell

August 26, 2025

5  out of  5
rating by John Isbell
"Isabelle was very professional in setting up our home and auto policies. She contacted our State Farm agent in Florida in order to facilitate the insurance transfer to North Carolina."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Fatou Diedhiou

Fatou Diedhiou

June 10, 2025

5  out of  5
rating by Fatou Diedhiou
"isabelle ryan was SO nice and helpful! definitely has a good tone and voice for customer service and was patient with me! i just wanted to write this because she made insurance easy for me :)"
We responded:
"Thank you for the review! Great to hear!! "
Profile photo of Gail Horner

Gail Horner

December 14, 2024

5  out of  5
rating by Gail Horner
"Excellent handling of homeowners claim. Personal and professional."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of joseph pollack

joseph pollack

September 21, 2024

5  out of  5
rating by joseph pollack
"As i retired attorney and senior corporate executive, i trust and rely on Mat Gambel insurance for all my insurance needs and he has never given me less than his all or let me down."
We responded:
"Thank you for the 5 star review! We love hearing the feedback and appreciate your business! "
Profile photo of Anthony Critelli

Anthony Critelli

February 3, 2024

5  out of  5
rating by Anthony Critelli
"Ive recently switched insurance companies and did not realize that customer service was still a thing in the insurance industry. That was until I met Matt and his team.Exellent sevice,great rate,and I can actually speak to one of them when I call."
We responded:
"Thank you Anthony. We appreciate the review and allowing us to be your insurance agency!"
Profile photo of Concheta Walls

Concheta Walls

February 2, 2024

5  out of  5
rating by Concheta Walls
"They are amazing and very informative. They give you all your options and help you pick what is best for you. Definitely recommend."
We responded:
"We appreciate your feedback and thank you for recommending us!! "
Profile photo of Roger Rexroad

Roger Rexroad

January 20, 2024

1  out of  5
rating by Roger Rexroad
"Don't let someone crash into you and it not be your fault. They WILL cancel your insurance on every car you have and have them repossessed. Go to Nationwide. Waste of time and money."
We responded:
"Thank you for insuring with our agency. The insurance company's underwriting department considers many factors when deciding coverage eligibility and accidents are included. As your agency, we do file appeals for clients and ask underwriting to reconsider but ultimately it's up to them. Neither our agency or the insurance company repossess cars. Thank you again for insuring with our agency and please call me if you would like to discuss further. "
Profile photo of Cherish Cyr

Cherish Cyr

November 1, 2022

5  out of  5
rating by Cherish Cyr
"We have been using Matt as our insurance agent for many years now! He helps us out with Everything from personal to business accounts! Super helpful and he very nice team."
We responded:
"Thanks so much Cherish. We appreciate you and that wonderful feedback."
Profile photo of Charlie Mayes

Charlie Mayes

October 25, 2022

5  out of  5
rating by Charlie Mayes
"I've been a State Farm customer since I was 17 seventeen years old, and will continue to be because of people like Matt and his team. Aside from fair rates and very efficient handling of our business, Matt has given us a level of customer service that you just don't see these days. DO NOT hesitate on these guys if you're looking for insurance in the area."
We responded:
"Thank you Charlie for the feedback. We appreciate you and enjoy working with you!!"
Profile photo of Dale Shelton

Dale Shelton

February 26, 2021

5  out of  5
rating by Dale Shelton
"Brooke provided my wife and I with fast, courteous service while providing us with a comprehensive policy that perfectly meets our needs. Thanks Brooke."
We responded:
"Dale, Thank you. I'm glad to hear you had a good experience. Thanks again!"
Profile photo of Shelly Krill

Shelly Krill

February 21, 2021

5  out of  5
rating by Shelly Krill
"Michelle Murdock at Matt Gambrell's (State Farm) office is a God send. Whatever I am facing in life whether it be car insurance, an accident, first time home owner insurance... she has always been ready to patiently, kindly, promptly answer any questions/concerns I have. My insurance experience is better because of her. Thank you, Michelle!"
We responded:
"Shelly, Thanks so much for taking the time to let us know how we're doing. We appreciate your business!"
Profile photo of John Strickland

John Strickland

February 1, 2021

5  out of  5
rating by John Strickland
"Brooke and the agency take excellent care of me and all my insurance needs...prompt, professional, thorough and responsive!"
We responded:
"Thank you John. We appreciate your business and letting us know how we're doing."
Profile photo of Jeff Chorlog

Jeff Chorlog

January 1, 2021

5  out of  5
rating by Jeff Chorlog
"I was looking for homeowners insurance on a newly purchased property. Both Matt and Brooke were completely professional and responsive in providing me the best price for the coverage I needed."
We responded:
"Jeff, Thanks so much for the feedback and allowing us to serve your insurance needs!"
Profile photo of Kristen Thompson

Kristen Thompson

November 8, 2020

5  out of  5
rating by Kristen Thompson
"Great experience! Thanks"
We responded:
"Kristen, thank you for the review. We appreciate you!!"
Profile photo of Lynn Wiescholek

Lynn Wiescholek

November 5, 2020

5  out of  5
rating by Lynn Wiescholek
"Prompt, courteous service. Much appreciated."
We responded:
"Thanks so much for your feedback and business! We're happy to serve your insurance needs."
Profile photo of Arlene Dadley

Arlene Dadley

November 3, 2020

5  out of  5
rating by Arlene Dadley
"I am an out of state homeowner of a residential vacation property in beautiful North Carolina. My initial insurance agent provided coverage for liability and fire through two separate companies and was unable to provide theft insurance even though the property is secured by ADT with cameras. I was charged a maximum amount for minimal coverage. The liability policy was set for renewal or termination. After 8 calls with no significant response, I called my Excellent Ohio State Farm Agent who provided me with Matt Gambrell's phone number. His website distinguishes his ability to be a reliable problem solver. I was blessed to speak with Brooke Dodgens. She was friendly, courteous, listened to my problem and got right to researching it for me. She communicated with immediate followups both by phone and email, and was able to provide me with an enhanced State Farm Homeowner's Policy With Theft within the same price frame! I recommend & will do more business with them."
We responded:
"Jerry, thank you for letting us know how we're doing and allowing us to serve your insurance needs! We appreciate your business!!"
Profile photo of Shayla Steen

Shayla Steen

October 22, 2020

5  out of  5
rating by Shayla Steen
"I have been a State Farm customer for many years. I recently moved to Hendersonville NC. Did I hit the lottery! This office is above and beyond for meeting my needs. The transfer from state to state was flawless. Any question is answered in a responsive and quick manner. Brooke has been absolutely amazing. I can't say enough about the customer service! So happy to be a part of Matt Gambrell State Farm family!"
We responded:
"Shayla, Thanks so much for the feedback and for insuring with us!!!"
Profile photo of Kimi Thar

Kimi Thar

September 14, 2020

5  out of  5
rating by Kimi Thar
"Brooke helped me out a lot, there always so good and have a really good rate for all my insurance purposes"
We responded:
"Thank you Kimi for the feedback and thank you for insuring with us!"
Profile photo of Bri Wright

Bri Wright

August 17, 2020

5  out of  5
rating by Bri Wright
"Brooke, Matt, Michael, and Michelle are an awesome local office and are all dedicated to their clients! They are always on top of their service and are fantastic to work with."
We responded:
"Thank you Bri. We appreciate the feedback!!"
Profile photo of Robert Ahearn Music

Robert Ahearn Music

July 21, 2020

5  out of  5
rating by Robert Ahearn Music
"Matt and his staff are always friendly, knowledgeable and ready to help with all of our insurance and investment questions. You won’t find a better agent anywhere!"
We responded:
"Thanks so much for the feedback!!"
Profile photo of Jura Clifford

Jura Clifford

July 17, 2020

5  out of  5
rating by Jura Clifford
"I’ve been very happy with the service from Matt Gambrell’s office! We were with another agent from State Farm & never realized how much we were missing in the service department until we switched. Michelle, Michael, Brooke & Matt are all very professional & really take the time to take care of their clients. Highly recommend!!"
We responded:
"Thank you Jura!!"
Profile photo of Michael Clifford

Michael Clifford

July 17, 2020

5  out of  5
rating by Michael Clifford
"Knowledgeable and Polite people who help in any way they can. Matt is the best Agent you could ever ask for!"
We responded:
"Thank you Michael. We appreciate your feedback!"